In 1960, a college football coach named Don Strasheim left his profession and started a business to bring data processing power to small business. His mission was to provide solutions that made his clients more profitable and to provide exceptional service while doing so. Today after 50 years of innovation and integration, that same company carries out that same mission under the leadership of Don’s son, Steve. Pictured at right is one of Don's first electric-powered adding machines.
In the 1960’s, pbs acquired computer systems when they were too expensive and too difficult to maintain for most businesses. Clients would complete paper forms and mail them to pbs for data entry and computer processing. As a computer service bureau, pbs would then provide management reporting and billing services on behalf of their clients. With Don Strasheim serving as business manager for many businesses, he developed customized software and procedures to ensure the tightest possible cash control and procedural efficiency. It is this solid foundation, now integrated with 21st century technology that pbs clients enjoy in their day-to-day business.
Through the 1970’s, pbs experienced significant growth and achieved a specialization in providing business services to physicians and dentists. One of the very first companies ever to automate a medical office, pbs developed customized software for appointment scheduling and other health office processes. This software was shared over leased telephone lines giving clients real time, in-house computer systems long before personal computers were commercially available. During this decade pbs also developed a significant amount of proprietary accounting and payroll software allowing clients to outsource those functions and operate a tightly integrated and very efficient business office.
During the 1980’s, pbs continued to develop a reputation for quality and value among private medical practices. As health insurance became more popular, pbs automated the process and offered clients an efficient method of getting paid. Clients of pbs were some of the very first to submit claims electronically, an area that the company continues to excel in today with direct-to-payer, non-clearinghouse connections. In the late 1980’s, as PC’s became prevalent, pbs also developed PC based software to be deployed in client offices.
As pbs moved through the 1990’s and prepared for the new millennium, the company continued to grow its inventory of software and business services for accounting and health office management. PC based software written by pbs served hundreds of providers and the electronic insurance processing methodologies continued to mature. Through word of mouth, the pbs client base grew steadily and the company invested heavily in new product development.
After the turn of the century, with the Internet becoming more secure and integral to successful business practices, pbs concentrated on development of Internet based services and open systems. New development efforts were focused on browser-based applications and multi-vendor systems integration. As a result, clients can now enjoy pbs services from anywhere in the world with an Internet connection and a web-browser. New pbs clients need not acquire any new hardware or software in order to employ pbs solutions. In current times, pbs offers a free and open software package that integrates as needed with proprietary systems including labs, pharmacies, digital imaging and EHR software.
Throughout the history of pbs, one thing has never changed: the primary goal is to partner with clients to ensure their profitability and long term success. By providing exceptional levels of service and value-based pricing, pbs ensures that their relationship with clients makes their clients more profitable. Having clients that have relied on pbs services on a daily basis for decades, it is clear that this relationship is strong and deserved.